To best serve our patients that are on long term medication, we ask that you call ahead of time when needing a refill. To best accommodate requests, 24 hours notice is greatly appreciated. Unfortunately we are unable to give returns on any prescription items.

Appointments can be made by calling the hospital at (780) 336-4048 during working hours (Monday – Friday: 8:30am – 4:30pm), or by filling out our online appointment request form 

We are unfortunately unable to accept walk-in appointments due to the busy nature of our schedule. Please always call ahead before coming to the clinic. The Viking Veterinary Clinic cares about the health of every one of our client’s animals. Some days are busier than others, and when we do not have an opening for a same-day appointment, we may offer clients the option of a “day admission”, which means that your pet would be seen between the regularly scheduled appointments – you may leave your pet with us for the day to be seen by the veterinarian when they are next available. The doctors will examine your pet and a treatment plan, specific to your pet, will be created. You will then be contacted by either the veterinarian or one of their healthcare team members to explain the next plan of action and to arrange a discharge time. This service is provided to give owners peace of mind that their pet is getting the best care possible and will be offered to medical cases as we deem necessary. True emergencies will always be treated as a priority.

For the security and ease of both our clients and patients, we ask that all dogs be on a leash and cats be in carriers while in the reception area and especially in the parking lot. If these are not available to you, then we would be happy to provide them.

Regrettably, we are unable to diagnose over the phone or by email. For us to give suitable advice for the treatment and care of your pet, a proper diagnosis of your pet is needed. One of our veterinarians must examine the patient to approximately determine their health care needs. We endeavor to answer emails as promptly as possible but it may take up to 2 business days for us to respond. Please call the clinic for quicker service